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Conducting Market Research Online
Most small Web businesses don't earn
nearly as much money as they should
simply because their owners have never
done significant amounts of market
research. The time to begin doing market
research is before your site's launch.
The time to quit doing market research
for your site is never. Fortunately, the
Web is not only a good sales medium but
it is packed with free information for
your market research. There are also
many companies that will create market
research reports for you for a fee. With
proper market research, your business
plan can be a gold mine. Not convinced
that you need to do market research?
Take a look at a few of the benefits of
good market research:
1. A clear concept of what
products and services are in short
supply in the Internet marketplace.
2. Knowledge about what
high-demand items have high profit
margins.
3. Knowledge about what mistakes
others have made in your line of
business.
4. Information about what those
successful in your line of business are
doing.
5. An understanding of how your
target market thinks.
6. An understanding of what
mediums best reach your target market.
Hopefully at least one of the above has
motivated you to go into your Web
business armed with powerful information
to help you succeed. Now that you're
motivated, here are a few useful tools
that you can find on the Web to make
your market research as easy as
possible:
1. Search engines are of course
the most obvious resource for market
research. But don't just go to the
search engine and type in "market
research." Use the search engine to find
your competitors. Analyze what they do.
See who appears to be doing the best. If
any of them are publicly traded
companies, request their financial
statements to see for yourself how they
are doing and where they are allocating
their funds. Make a list of who is
linking to their sites. Once you have
your business site up and going, you can
suggest your site to the sites linking
to your competitors.
2. Take advantage of keyword
suggestion tools to find out what types
of content you should have on your site.
Overture and WordTracker are a couple
examples of keyword suggestion tools.
Take the suggested keywords and go back
and put them in the search engines to
see what comes up and to look for under
served niches.
3. Market research information
repositories are more available than
ever in history. The governments of most
democracies post all of the government
funded research they do on the Web for
free access to all. If you have never
looked at this information before, you
will likely be shocked at just how much
market research the government funds on
a wide scale. Everything from detailed
demographics aggregations to sample
surveys are done annually, though
usually posted a few years late. If you
can't find the information you need
there, you can also find already
completed research projects for sale
from private research projects on a wide
variety of topics. These usually do not
cost very much. Some of the largest
research companies sell membership
subscriptions. If all else fails, you
can hire a research contractor. Or if
you just want some specific,
uncomplicated information, you can try a
desperate college senior looking for a
marketing internship at minimum wage or
less for college credit.
4. If you're planning on
launching a medium sized business, you
will want to go beyond the basic
information and look into hiring a
marketing research specialist to do
surveys, beta tests, or focus groups.
There are many marketing research
companies on the Web offering to
coordinate these services. They are
probably too expensive for the average
person starting a small business, so you
will need to do these things yourself if
you want to go all out for small
business success online.
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